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An Update on the Opto Platform and Next Steps

Opto will conclude operations on 31 March 2026. This guide explains the transition options available to you.

Updated over 2 weeks ago

It’s time for us to bring the Opto adventure to a close. After much consideration, we have made the difficult decision to end our journey and will be ceasing operations on 31 March 2026. This marks the conclusion of our journey together, and while it is with sadness that we close this chapter, we remain deeply grateful for the trust you’ve placed in us.

What this means for you

As part of this process, the Opto Markets LLC Technology Services Terms of Business (“Agreement”) will terminate on 31 March 2026.

From that date, Opto will no longer provide the technology services that enable you to access your Alpaca Securities LLC (“Alpaca”) investment account (“Alpaca Investment Account”) via the Opto app. This means you will no longer be able to log in to or trade on your Alpaca Investment Account through the Opto app after that date.

Your Options

We want to make this transition as smooth as possible and are writing to explain the three (3) options available to you:

Option 1: You can close your Alpaca Investment Account

  • You may choose to liquidate your investments by selling them and withdrawing any remaining cash balance.

  • Once completed, your Alpaca Investment Account will be closed, and our Agreement with you will automatically terminate.

  • If you choose this option, please make sure to liquidate your investments before 27 February 2026.

Option 2: You can keep an investment account with Alpaca

  • You can create a new Alpaca individual account directly with Alpaca, and Alpaca can move your assets there. Your account assets (cash and securities positions) will be transferred from your current Alpaca Investment Account to your new Alpaca brokerage account. After creating your Alpaca login, you will be able to access and transact in your new Alpaca brokerage account. Please note that your account number(s) will change, and you will not be able to see historical activity from your current Alpaca Investment Account in your new Alpaca brokerage account.

Please proceed with the following steps before 27 February 2026 if this is your preferred solution:

  1. Visit alpaca.markets and select "Sign Up" in the upper right-hand corner of the website. Please be sure to use the same sponsor email address that was associated with your Opto Account when you create your new Alpaca brokerage account.

  2. Open a new live Alpaca Trading Account.

  3. Send an email to [email protected] from the same email address associated with your Opto Account and your new Alpaca brokerage account with the subject "Transfer my holdings to my new Alpaca brokerage account". Once we receive this email, we will move the assets from your current Alpaca Investment Account to your new Alpaca brokerage account.

Option 3: You can transfer your investments to another broker-dealer

  • You may open an account with another broker-dealer of your choice.

  • Your new broker will guide you through submitting an ACAT transfer request to move your holdings from Alpaca.

  • Please ensure the ACAT transfer form is completed accurately and submitted through your new provider before 27 February 2026.

What to do next?

Please inform us in writing regarding which of the above options you prefer before 27 February 2026. Failure to respond may result in the transfer of your assets to the unclaimed property office of your applicable state/country.

We’re here to help

If you have any questions about this transition or require assistance, please contact us at [email protected].

If you are uncertain about the tax consequences arising from any of the options described above, you should seek advice from an independent tax advisor.

We will continue to support you throughout this process until operations conclude on 31 March 2026.

A Sincere Thank you

On behalf of the entire Opto team, we want to express our heartfelt thanks for being part of our story. It’s been a privilege to serve you, and we wish you every success in your future trading journey.

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